ESTUDIO: cómo Recursos Humanos puede asumir un papel más importante en el impulso del crecimiento empresarial

El Estudio CEO perspectives de The Economist, analiza cómo Recursos Humanos puede asumir un papel más importante en el impulso del crecimiento empresarial, investigando  la relación de recursos humanos con el CEO.  El estudio se basa en una encuesta global a 235 directivos, así como entrevistas en profundidad con  altos ejecutivos.  

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PeopleSoft Talk with Marc Weintraub: Partner Spotlight--Smart ERP Solutions featuring Doris Wong

 

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Hi, I'm Marc Weintraub, your host of PeopleSoft Talk. Thanks for tuning in.

0:14

Joining me today is Doris Wong, CEO of Smart ERP. Thanks for being here.

0:18

Thank you, Marc, it's great being here.

0:20

So, tell everybody a little bit about your organization, and your role within it.

0:24

All right. So, I'm the CEO at Smart ERP Solutions.

0:27

We are an Oracle Platinum partner. And we focus on working with PeopleSoft customers.

0:33

We focus on two areas. Giving add on solutions to PeopleSoft customers, to really help them run their systems better.

0:40

And services: implementation, strategic service, maintenance, you name it, we probably do it on PeopleSoft.

0:46

That sounds good. And you, personally, have some rich history with PeopleSoft. Can you share a little bit about that?

0:51

Absolutely. So, let's see, I've got about 20 years working with Peoplesoft - started back in 1995.

1:01

And, was a developer on PeopleSoft! So, I've used the toolset. I've built applications. I've done upgrades. You name it, I've done it all.

1:10

And, after the Oracle acquisition, I actually was running all of PeopleSoft, inside of Oracle

1:16

as the General Manager, in what I consider to be those hard years after the Oracle acquisition.

1:22

So, what challenges are you seeing with your PeopleSoft clients?

1:26

Since I have a very rich history with PeopleSoft, pretty much anything they bring up they can work with them and discuss.

1:33

But, I would say some of the biggest challenges for them continue to be around usability.

1:38

Around automation. Around streamlining of their business processes. So as a result, we really spend a good amount of effort

1:47

with add on solutions to help them with that, and also services to help them streamline their business processes.

1:53

So, going in a little deeper of how you're addressing and solving those challenges,

1:57

what are some of those solutions and services that you bring to them?

2:00

Well, good question! So one of the things that we definitely see as very hot in the industry right now,

2:05

a good example of automating a manual process, a very paper-intensive process: employee onboarding.

2:13

When you get hired, you walk in, they give you a pile of paper.

2:16

Well, we've managed to take that entire manual process, and automate that directly into PeopleSoft.

2:23

Totally, tightly, seamlessly integrated into PeopleSoft.

2:27

So, that's a very good example. Where somebody that might take an hour to enter in data --

2:34

we can automatically do that with the push of a button after an employee fills in all of their paperwork.

2:39

And it's part of PeopleSoft and connected to PeopleSoft?

2:41

Well, that's the thing about me - 20 years of PeopleSoft. I leverage everything about PeopleSoft, and continue to do that today.

2:47

So we are right there inside of PeopleSoft. We use the data, we use the platform. We use all the security.

2:55

Everything PeopleSoft already has in place, we just leverage right behind it and give great value, great solutions for PeopleSoft customers.

3:02

That sounds great. So what are some unique differentiators within your organization?

3:07

Well, I think the unique differentiation definitely is around the fact that we are an Oracle Platinum partner.

3:13

We're not the traditional, partner in the sense that we provide services for upgrades and implementation.

3:20

But we bring to the table our add on solutions. So for any challenge a customer has,

3:26

we can look at it and say do we have a solution that could help automate, that could help solve that?

3:30

Working tightly, seamlessly integrated in PeopleSoft, as well as provide the services that they need to meet their business needs.

3:38

So, one of the things we take great pride in, and you know this Marc, keeping that cost of ownership low.

3:44

So even as a partner with our add on solutions, we focus on that lower cost of ownership.

3:50

Because I've been there once, when they were standing up there.

3:53

So what feedback are you hearing from your clients about what's been delivered in 9.2 and what's coming in the future?

3:58

Well, it's great to see customers upgrading to 9.2, and definitely the features that are in 9.2, such as pivot grids or workcenters,

4:06

are definitely very popular. And then all of the feature functions that's coming out in the different applications,

4:11

that's also very important to them. I think the Fluid UI is absolutely a game changer.

4:19

The fact that the messaging around - you can do your work from anywhere on any device. I think is absolutely very, very important.

4:28

It gives a great user experience, UI, that's very critical for PeopleSoft.

4:33

And what are your clients telling you about the PeopleSoft Selective Adoption, and how they just consume at their leisure?

4:41

The ability to take enhancements when they want it, or patches when they want it. Or only those that they need.

4:51

I think having that flexibility to be able to do it on their timetable, when they need it,

4:57

is again, another big game changer in terms of cost of ownership to PeopleSoft customers.

5:03

They will continue to find those patches that they need or those enhancements, and work through the process.

5:09

And keep that total cost of ownership down, as well. Not a big bang. But smaller increments that they can be able to take over time.

5:17

Are any of your clients expressing any concerns about the long-term viability of PeopleSoft?

5:22

Well Marc, it's interesting you bring that question up.

5:25

When I was running all of PeopleSoft as the General Manager, that was definitely right after the acquisition, when that came up a lot.

5:32

But today, working with PeopleSoft customers, it's very rare that I get the question about the viability of PeopleSoft.

5:39

Customers are always talking about upgrading, "I need to upgrade to 9.2. I need to take advantage of these new features."

5:45

"When are they going to have this?" Those are the types of conversations that we have. They're planning out their roadmaps, versus,

5:52

questioning whether they should even be on PeopleSoft. So, good job! That is no longer an issue in my opinion.

5:58

So previously, we've been talking a lot about products. PeopleSoft products, as well as your value products that you add on.

6:04

What about services? What kind of services can you provide for your clients?

6:07

In addition to our add ons, we also have a whole practice around services for PeopleSoft. That could include upgrades.

6:14

Upgrades to 9.2, and being able to easily do it with the whole new upgrade strategy and delivery mechanism around software.

6:24

We also do implementation services. So implementation services across the entire enterprise.

6:31

Whether it's HCM, or Financials, or Supply Chain, or CRM, or Campus Solutions.

6:37

And any kind of business process re-engineering and strategic planning for our customers, too,

6:42

So, that, combined with our add on, we believe we do offer quite a bit of services, as well as value to the clients we work with.

6:51

Any interesting big plans for your organization regarding PeopleSoft?

6:55

Absolutely, Marc. So, a couple things. So first, on our add on side, we'll continue always to look for new creative, innovative, add on solutions

7:04

that are highly configurable, easy for our clients to adopt. Whether it's on premise, or whether it may potentially be a cloud-based solution.

7:12

So that one area, we'll continue to focus on with PeopleSoft customers.

7:17

The second area is in our services offering. We continue, and will continue to focus on

7:22

bringing best-in-class implementation and upgrade services to our customers.

7:27

But in addition, we'll focus on making sure we're leveraging service offerings to help PeopleSoft customers

7:33

with the new things that PeopleSoft is coming out with.

7:36

For example, your Fluid User Interface. Being able to help customers adopt that - being able to implement more of that.

7:44

Maybe to do certain custom transactions. That could be a whole area that we can bring additional value to PeopleSoft customers.

7:52

Another example of where we'll build some services program, is around the Selective Adoption process.

7:58

Definitely to have programs in place to help PeopleSoft customers.

8:04

Look for those things that they need easily adopted, get it deployed, and then continue to do that on an as needed basis.

8:11

So having very template-services programs around that to help customers do that.

8:16

Well thank you so much for being here, today.

8:18

You're welcome, Marc, it's great to be here.

8:20

And it's great to see you, as always!

8:21

Always!

8:22

And our PeopleSoft customers are extremely lucky to have Smart ERP Solutions on their side.

8:26

You should visit their website with the URL below.

8:29

See what service offerings and product offerings they have that can bring value to your organization.

8:33

And again, thank you for joining on this PeopleSoft Talk. I'll talk to you next time.

Oportunidad de Empleo: People Soft 9.2 Technical Lead -Cheyenne, WY

People Soft 9.2 Technical Lead in Cheyenne, WY. Please find the details.
If this interests you, please send your updated resume to recruiter@amititech.com.

People Soft 9.2 Technical Lead
Duration: 6 months+
Location: Cheyenne, WY

The ideal candidate will act as the assistant to the principal, end-to-end technical lead for various upgrades. The candidate will have accountability for the quality of the development and technical delivery of a given initiative. The candidate should have an understanding of major PeopleSoft and Agile Asset systems and sub-systems, an understanding of the technology, tools and designs that support the Finance, HCM, Portal and Agile Asset application portfolio.
Responsibilities and capabilities include:
Double Upgrade OR functional Knowledge Transfer
- Demonstrated ability to lead through influence in a highly matrixed environment
-Collaborate with subject matter experts, various stakeholders and fellow developers to design, develop, implement and support complex business solutions.
- Accountable to provide the technical leadership necessary to safeguard the integrity of the applications and application environments within their purview.
-Provide oversight of maintenance and invest designs to ensure the integrity and quality of the production end product. Ensures designs meet immediate and long term financial objectives.
- Review and approve major technical design changes and participate in the review of change management activities.
-Oversee technical deliverables for invest and maintenance projects through the software development life cycle, including validating the completeness of estimates, quality and accuracy of technical designs, build, and implementation.
-Provide leadership and support when required on critical production issues ensuring proper communication with infrastructure and application technical support teams.
-Lead positive and effective change by influencing and educating Business, IT and Sourcing partners
-Facilitate continuity between Sourcing Partners, other IT Groups and Enterprise Architecture.
-Contribute to the enhancement of the new technical leadership discipline and model the behaviors expected.
-Act as liaison between architecture and application development teams.
Qualifications
- 5+ Years of development experience in PeopleSoft applications, Accounting Hub, and PeopleSoft ERP enterprise applications.
- Advanced degree in Computer Science or related disciple with a minimum of 5 years of work experience in IT systems analysis and application program development, or an equivalent combination of education and work experience.
- Requires an extensive knowledge of the system development life cycle and application program development alternatives.
- Understanding of system architecture to support a web application and batch processing environment
-Technical aptitude and mindset to bridge across multiple mid-tier platforms and technologies.
Key Behaviors:
- Deliver Outcomes – Demonstrate a bias for speed and execution that serves our shareholders and customers.
- Operate as a Team Player – Work together to drive solutions.
- Build Strong Partnerships – Demonstrate integrity and build trust with others.
- Strive for Excellence – Motivate yourself and others to achieve high standards and continuously improve.